February 22, 2012

Consumer Reports on the iPhone

The Consumer Reports article slamming the new iPhone 4 is making major waves throughout the media.  The issue has been circulating quite a bit now in the blogosphere but seems to have really made it mainstream now.

I can easily reproduce the issue on my phone.  And it is clear that many people can as well.  I honestly cannot say whether or not I have more dropped calls versus my 3GS or original iPhone.  The bars are obviously changing when the phone is held in the ‘death grip’, but aside from that I cannot really complain.   My service with AT&T has always been poor and I have had many dropped calls in clear skies right smack in the middle of Atlanta long before I got the new iPhone 4.

In any case I think there surely is sufficient anecdotal and more official reports that there is definitely an issue.

So what is new about these latest test from Consumer Reports?   Do they really affect real-world usage? Consumer Reports is largely regarded as an unwavering advocate for the consumer right?

Initially CR wrote a blog post heaping praise upon the device then more recently did a full 180 and jumped on the Pretty Apple Hate Machine.   To me it just screams “look we are relevant!” rather than offering anything new about the issue.  However, it is clear that this really elevated this problem to a much broader audience than even established tech blogs.

Take a look at this post from an engineer with a perspective on the CR testing process.  This is not to suggest that there isn’t an issue or there is no validity to the results of the CR study.

Only time will tell if Apple can really solve this with a software update.  Personally I think Apple will do right in the end… why wouldn’t they?  They have gobs of money in the bank and have worked hard to establish themselves as the pinnacle of modern consumer technology.   Too bad Steve couldn’t just come out and say “we are working on it, please stand by” rather than his one-liner responses that only inflame the masses.

One thing is for sure though regardless of how all this turns out, CR’s report has really catapulted this into the eyes of many more people.  So one has to wonder what on earth is going on over in Cupertino and why they haven’t taken control over the situation.

Update: Check out this article from AnandTech.  Pretty solid analysis from a reputable source.  I love the ‘gold’ tape!  I wonder how long till tape/decal kits for the band will start cropping up?

Update 2: I have installed 4.0.1 and it has definitely resulted in less bars around the house.  Haven’t used it much to see if it changes dropped calls.

Magic Mouse detected, but cannot configure fix

I picked up a couple of Magic Mice recently.  I wasn’t sure how I would like them but so far I am enjoying the multitouch goodness.  One thing that I ran into unfortunately is when paired with my Macbook Pro things didn’t work quite right.

I could pair it easily, and even move the cursor, but I could not scroll or use gestures.  I tried removing LCC (Logitech Control Center) and USB Overdrive from System Preferences but this didn’t seem to help.  But I still felt it had something to do with these programs.  As it turns out the culprit was indeed USB Overdrive.  To remove it completely (not just the pref. pane) you have to use the uninstaller which should have come with it.  For me this was just a quick Spotlight search away.

You will need to do a reboot after the uninstall but once you do your Magic Mouse should be working as it should!  Now if I can just get used to the pesky native acceleration curve :(

Looks like the author of USB Overdrive is indeed working on a Magic Mouse update.  So I will hold out and hope it comes soon.

Oh Flash where art thou?

Flash support was one of those items nobody even mentioned until it was painfully absent during Steve’s demo.  I can’t say I read a thread anywhere I frequent where someone was bemoaning the possible lack of Flash support on the upcoming tablet from Apple.

Did anyone REALLY think they were going to roll it out on the iPad and not the iPhone?  I for one do not believe it has anything to do with the hardware (well aside from battery life, which it would suck like a Hoover).

I suspect that Flash has already been tested on the iPhone and they decided it wouldn’t offer a consistent experience with normal web content. If Flash sucked to use on a touch-screen everyone will blame Apple saying their implementation sucks. But really Flash devs would have to go back and rethink their UIs if they were designing for a phone instead of a computer to make it work right.

Think about how you can double-tap to focus on HTML content. How would the iPhone know that an area within a Flash site was a region that could/should be zoomable? I think people are over-simplifying how difficult it would be to make this a good experience on the iPhone. Flash is great for a lot of reasons, one of those isn’t because it works well on small-screen touch devices.

Face it, there isn’t a compelling reason to use Flash on a mobile device like iPhone/iPad. Developers need to produce websites that degrade if Flash isn’t installed, simple as that. This decision isn’t because Apple hates Adobe but rather that Flash just isn’t a good fit for every device.

So you might argue that Flash should be optional, and I would tend to agree.  But here is the reality…

- battery life would suck, and suck hard.  Flash is very CPU intensive, expect your battery life to be non-existent.  people would immediately bust out the pitch forks and torches and head to Cupertino.

- the experience would suck worse than the battery life.  no offense to the Flash devs out there, but did you build your application to work on a touch screen?  no?  yeah that’s what I thought.

I think people will complain there is no Flash for a while.  But eventually as the iPhone OS and other mobile platforms gain momentum Flash content is going to become optional, as it always should have been.  Whether the absence of Flash is right or wrong in your mind developers need to start thinking about alternate content for folks without Flash.

The iPad: part 1

The iPad.  The anticipation of its arrival hit levels not seen since the release of the original iPhone. Surely, Apple seeded some of the bits of info here and there to raise the furor.  But the online masses had no problem using its imagination to guess just what it might be.  In the end though there really wasn’t much that was even a surprise.  We ended up with a device which looked, and behaved, more or less like many of us expected.  One might even say it is simply an iPhone with a big screen (and bezel).  Watching the responses around the ‘net  I have the impression that many people were ‘let down’ because it didn’t blow them away with new and innovative technologies.

Well, I think these folks may be missing the point.  This device is all about the form factor, not about the software, and not about the technology (both of which are already superb on the iPhone).   This device is going to be the future of computing for the masses.  It is simple, elegant, and very good at the things most folks use most of the time; email, internet, media consumption, and reading.  Why would I get mom another Mac Mini when an iPad is simpler to use (like a phone), can do everything she needs it to, and can fit in a purse?

The Kindle indeed paved the path that the iPad aims to widen to a freeway.


The iPad is going to be huge.  And here is why…

Apple isn’t a company that ventures into territory that isn’t potentially profitable.  And by that I mean “incredible potential to make insane amounts of money”.  The few flops aside *excuse me while I shed a tear for my beloved Cube* Apple has done some incredible things right and this is going to further that trend.

The iPad is a winner in software without Apple even lifting a finger.  All iPhone OS applications will work without ANY modification whatsoever.  You have over 100 thousand applications available DAY 1.

When people realize they can replace their computer 99% of the time with a 1.5lb device that costs $500 and things are going to really start cooking.   Yes mom, this is your next computer.

The iPad is the de-evolution of the modern computer.  It obscures the complexities of a modern operating system into something that even a child can utilize.  It incorporates all the features that most people do in today’s tech-savvy world…  all this without the worry of viruses, installations, formatting, or anything.   It is the closest thing you can have to an appliance that is also a computer today.

So what you have is a new form factor for computing that is unlike anything the world has ever seen.  Just like the iPhone before it, it doesn’t bring anything amazing to the table in terms of features, but it does it in a way that will make it appeal to an extremely broad audience.  And it solves a problem people don’t even know they have yet.  The modern computer has become too complex.

For years we have been sold on the fact that we need more computing power, more features, more complexities, and functionality that most people actually never use.  The iPad illustrates that you can have all your media at your fingertips without needing a degree to operate it.

I for one welcome this simplification of computing and think it opens up a whole new class of device which will replace commodity computers in many homes very quickly.

So watch for bargains on used Kindles in a couple months.  Trust me, this is going to be big.